Help
Frequently asked questions
Straight answers about detection, verification, Android setup, and pricing — before you install on the counter phone.
No. By default Mbox detects supported Android payment notifications and announces eligible amounts. A detected alert is not proof of settlement. Verified settlement only appears when a supported provider integration confirms it.
Yes. Free includes local soundbox on Android (notification listening + TTS). Cloud multi-device sync, exports, and multi-user features require a paid plan.
Shipped parsers cover Google Pay, PhonePe, and Paytm. Support depends on notification text your phone receives — OEM and app updates can change formats.
Local announcements work offline-first from on-device notification events and Android TTS. Cloud sync and the merchant dashboard need connectivity when you use those features.
Android devices that can grant Notification Listener access and have a working Text-to-Speech engine. OEM battery restrictions may affect background detection — see Limitations.
Install the official Mbox app from Google Play or request an install link from Contact. Notification listening needs the native Android app.
Raw notification bodies are not stored by default. Device secrets use secure storage on the phone. See the Privacy Policy for retention and export details.